Receptionist | Booragoon

Due to growth, we have a fantastic opportunity for a motivated Receptionist to join our team on a full time basis; 38 hours/ 5 days per week. The successful candidate will need to be available for an immediate start.

About the practice
Here at Maven Dental Booragoon, we know that every patient is unique - that's why we strive to understand the needs and concerns of every individual. We provide complete dental care with the highest standard of treatment that's tailored to suit the individual.

Here’s a snapshot of what you’ll be doing

  • Be the first point of contact for our patients - Greeting patients, checking them in and offering our services while they await treatment;
  • Prepare patients & facilities for dental treatment;
  • Recording treatment info in patient records;
  • Patient management; answering all phone enquiries, booking & confirming appointments; checking, processing & managing customer accounts;
  • Participate in the planning + treatment presentation and follow-up for patient care;
  • Provide sterilisation and infection control solutions, maintain stock control when requested
  • Play a pro-active role in each day's appointment schedule and patient activities to ensure things run as seamless as possible; And
  • Be an advocate for positive and pro-active dental care.

What we are looking for in YOU!

  • A passion for the dental industry and patient care;
  • Prior experience in a dental assistant/ dental receptionist role preferred however not essential;
  • Lots of empathy and a patient-centric approach;
  • A positive and proactive attitude;
  • Experience using the Microsoft suite;
  • Exceptional written and verbal communication skills; And
  • A warm & friendly personality with the ability to build relationships easily.

Dental/ medical experience would be beneficial however, full training will be provided.