Due to the COVID-19 Government response, we had to temporarily close our dental practices. Whilst this has been a difficult time for everyone, we hope that you have been staying safe during these uncertain times.
GOOD NEWS - WE ARE RE-OPENING PRACTICES ACROSS OUR NETWORK.
We have begun the process of gradually re-opening practices within our network following an announcement from the Australian Health Protection Principal Committee (AHPPC) allowing the move to reduced dental services.
As the Wellness People, we’re committed to providing exceptional dental care to our local communities. We have always maintained a high level of best-practice safety protocols and the nationwide COVID-19 response has led to several new health and safety measures. These include increased personal protective equipment (PPE), stringent procedural guidelines, and an increased focus on sterilisation protocols.
Before attending the practice, the triage process will include:
We are working to prevent the spread in the following ways:
You may notice our waiting areas will look a little different as a result, rest assured we are taking your safety seriously.
Current social distancing restrictions mean that we may ask you to:
We have also decreased the number of patients we see each day to ensure minimal contact at all times.
We've added additional PPE required for COVID-19 and depending on the nature of your treatment, you’ll notice our clinical teams wearing appropriate PPE that includes:
Our teams also follow strict processes when they prepare to see a patient for reduced services which include applying PPE away from the treatment area, ensuring single-use only and following disposal guidelines.